![]() ![]() For me that unlocked an update, and it ran when I asked it to. So, if this happens to you, go to the firmware updater and press the three keys it mentions ON THE SCREEN - NOT ON THE ACTUAL KEYBOARD - and also the Globe icon (not the Ctrl key). I’d concluded from Googling that the ribbon cable must have snapped and I was wondering whether I’d need to buy a new one. It did, and I’m optimistic now that the issue may be fixed. I tried the Chat function and at 3 o’clock in the morning (!) I was put through to a real human being, who talked me through the process of getting the firmware updater to run. The firmware updater kept telling me the keyboard was up to date, but I went over to the Logitech website because in Europe there’s a 2 year warranty and I’ve only had it 21 months. Just in case anybody finds this thread in a search, I had exactly the same problem this evening. If an issue still exists, download the Logitech Control App and see if the keyboard firmware needs to be updated." Make sure the physical connection is well secured.Ĭlean the Smart Connector area if necessary.Ĭheck the iOS version and make sure your iPad is up to date. The keyboard or touchpad is slow to respond. The keyboard or trackpad goes back and forth between working, and not working. The keyboard or touchpad doesn’t respond when typing or moving the cursor. If your Logitech Folio Touch shows one or more of the following symptoms: What can I do if Folio Touch doesn’t respond when I type or move the cursor? ![]() If the spine or the smart connector of the keyboard gets dirty or stained, apply a small amount of rubbing alcohol to a soft, lint-free cloth to clean. Collapse the case and Slim Folio now holds your iPad at a 10° angle that’s optimal for viewing your favorite shows, handwriting notes, drawing, and more. In Type Mode, Slim Folio holds iPad at a 58° angle that’s perfect for comfortable typing. Don't apply liquids directly on the keyboard. Slim Folio offers two locked viewing angles for versatile use. ![]() To clean the keyboard and trackpad, wipe with a lint-free cloth dampened in water. Now connect the Folio Touch with the iPad using the Smart Connector and you're ready to go. IPad Pro 12.9-inch (3rd generation) (Model: A1876, A1895, A1983, A2014)Įnsure you have iPadOS 13.4 or above, as mouse and trackpad functionality was first introduced with this version. IPad Pro 11-inch (1st generation) (Model: A1980, A1934, A1979, A2013)įolio Touch for iPad Pro 12.9-inch (3rd and 4th generation) Logitech Folio Touch works with the following iPad models:įolio Touch for iPad Pro 11-inch (1st and 2nd generation) That's the weirdest part of the Magic Keyboard, even though I love using it a lot more than I expected I would."First of all, make sure you have an iPad that is compatible with Logitech Folio Touch. The Magic Keyboard isn't made for anything other than typing or landscape-mode work, and can't bend back to use for normal everyday browsing and use. You could snap a Pencil 2 on the iPad Air while it's in the Magic Keyboard case, but using the iPad Air for portrait-mode work or sketching would mean popping the iPad out of the case. Logitech's keyboard ends up feeling more expansive. The palm rest area is smaller too, because the keyboard is shifted farther down. The Magic Keyboard lacks the extra function keys of Logitech's folio case, and the trackpad is smaller. I don't know what would happen if I dropped the iPad Air with the Magic Keyboard on, but I don't think the results would be pretty. The snap-on magnetic design feels sturdy, but also lacks protection on the sides. While it's slimmer than Logitech's case, it's still pretty dense and adds more weight than you'd expect. ![]()
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